Rendy Terms of Service
Last updated: 02/13/2025
Welcome to Rendy!
These Terms of Service ("Terms") govern your use of Rendy, an AI-powered real estate media service that transforms listing photos into short-form videos ("Service"), operated by Zero21 Media LLC, a limited liability company registered in California ("Zero21 Media LLC," "Rendy," "we," "us," or "our"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.
1. Acceptance of Terms
By accessing or using our Service, you confirm that you have read, understood, and agree to be bound by these Terms, including any future modifications. If you do not agree to these Terms, you must refrain from using our Service.
2. Modification of Terms
We reserve the right to change or modify these Terms at any time. We will notify you of any changes by posting the updated Terms on our website and revising the "Last updated" date at the top of this page. Your continued use of our Service after any modifications constitutes your acceptance of the new Terms.
3. Use of Service
You are solely responsible for your use of our Service and any content you create, upload, or share through our Service. You agree to use our Service only for lawful purposes and in compliance with all applicable laws and regulations. Unauthorized or improper use of the Service is prohibited.
4. User Content and Media Ownership
You are solely responsible for any content, including images and property information ("User Content"), that you upload or otherwise submit to Rendy. You represent and warrant that you own all necessary rights or have obtained all requisite permissions to use and share such User Content.
Media Ownership and Rights:
- Your Rights: You retain full ownership and all rights to your images and media.
- License to Rendy: By uploading your media, you grant Rendy a limited, non-exclusive license solely for the purpose of transforming your content into videos and delivering our Service to you.
- Use of Your Media: Under no circumstances will Rendy use or market any media that it does not have the rights to, nor will we use your media for promotional purposes without obtaining your explicit permission.
Music Uploads and Copyright Responsibility:
Rendy allows users to upload their own audio files, including music, for use within the Service (“User-Uploaded Music”). By uploading any audio file, you acknowledge and agree to the following:
- You are solely responsible for ensuring you have all necessary rights, licenses, and permissions to use any music or audio you upload to Rendy.
- Rendy does not provide, guarantee, or grant any rights to copyrighted music or audio uploaded by users.
- Rendy does not monitor, verify, or clear copyright ownership of User-Uploaded Music.
- You agree not to upload any audio that infringes on the copyright, trademark, publicity rights, or other intellectual property rights of any third party.
- You understand that uploading copyrighted music without permission may result in claims, takedowns, content blocking, or legal action from rights holders.
- Rendy is not liable for any copyright violations resulting from User-Uploaded Music, nor for any losses, damages, disputes, or enforcement actions arising out of your use of such audio.
- You agree to indemnify, defend, and hold harmless Zero21 Media LLC from any claims or liabilities related to your uploaded audio.
5. Prohibited Conduct
When using our Service, you agree not to engage in any activities that:
- Infringe on any third party's intellectual property or proprietary rights.
- Involve the copying, distributing, or public disclosure of any part of our Service without our express permission.
- Harass, abuse, or harm another person or entity.
- Interfere with or disrupt the proper functioning of our Service.
- Attempt to bypass or disable any security or access control measures implemented on our Service.
6. Payment and Billing
Our Service operates on both a subscription basis and a pay-as-you-go credit system. All payments are processed through Stripe, and by using our Service, you agree to be bound by Stripe's terms and conditions as applicable.
Subscription Model:
- Subscriptions are billed on a recurring basis (monthly or annually) as specified at the time of purchase.
- Your subscription will automatically renew unless you cancel at least 24 hours before the end of the current billing period.
- You are responsible for all charges incurred under your account, including applicable taxes.
Pay-As-You-Go Credits:
- You may purchase credits that can be used to access certain features of the Service on a per-use basis.
- Credits are non-refundable and must be used in accordance with the credit policy outlined on our billing page.
Payment Processing:
- All transactions are processed securely via Stripe. By making a purchase, you agree to comply with Stripe's payment processing policies.
7. Refund Policy
Subscription Refunds:
- If you are not satisfied with our Service, you may request a refund within the first month of your subscription.
- Refunds for subscriptions may be provided on a pro-rated basis at our sole discretion.
Credit Refunds:
- Purchases of pay-as-you-go credits are non-refundable.
- Additionally, any credits that have been spent during your subscription or pay-as-you-go usage are not eligible for a refund.
Unused Listings Upon Cancellation:
If you cancel your Rendy subscription, any unused Listings (credits) in your account will be forfeited. You will have up to 30 days from the date of cancellation to use any remaining Listings. After this period, all unused Listings will expire and will not be refunded or reinstated.
Refund requests are subject to review and may be granted at our sole discretion. To request a refund, please contact our support team.
8. Termination
We reserve the right to suspend or terminate your access to our Service, in whole or in part, at any time and for any reason, without notice or liability to you. Termination may result in the removal of your User Content from our systems. Upon termination, all rights granted to you under these Terms will immediately cease.
9. Disclaimer of Warranties
Our Service is provided on an "as is" and "as available" basis without any warranties, either express or implied. Zero21 Media LLC disclaims all warranties, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that our Service will be uninterrupted, error-free, or secure.
10. Limitation of Liability
To the fullest extent permitted by law, Zero21 Media LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including, but not limited to, loss of profits, data, or goodwill) arising from or relating to your use of or inability to use our Service. This limitation applies whether the alleged liability is based on contract, tort, or any other legal theory, even if Zero21 Media LLC has been advised of the possibility of such damages.
11. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
Any disputes arising under or in connection with these Terms shall be resolved exclusively in the state or federal courts located in California, unless otherwise agreed in writing by the parties.
12. Third-Party Services
Our Service may integrate with third-party platforms to enhance functionality, such as enabling you to share your videos on social media. By using our Service, you agree to comply with the terms and conditions, including privacy policies, of any third-party services with which we integrate.
- Responsibility: You are solely responsible for managing your interactions with these third-party platforms.
- No Endorsement: The inclusion of any third-party service does not imply endorsement by Rendy.
13. Managing Third-Party Account Access
If you choose to link your external accounts (such as social media profiles) with Rendy, you grant us permission to access certain data from those accounts to facilitate integration. You can manage or revoke this access at any time by:
- Visiting the respective platform's account permissions or privacy settings page.
- Logging out directly from the Rendy interface, where available.
Please note that revoking such access may limit your ability to use certain features of our Service.
14. Contact Information
If you have any questions or concerns regarding these Terms, please contact us at:
Zero21 Media LLC (dba Rendy)
Email: [email protected]
15. Entire Agreement
These Terms constitute the entire agreement between you and Zero21 Media LLC regarding your use of our Service and supersede any prior agreements or understandings, whether written or oral, regarding the subject matter herein.
Thank you for choosing Rendy. We are committed to providing a high-quality, innovative service while ensuring transparency, fairness, and the utmost protection of your rights and content.